Terms and Conditions

  • Rates are valid till the 31st of December 2017.
  • All special offers are subject to availability and block out dates apply.
  • Special rates apply to new reservations only.
  • Rates are charged per room per night.
  • Check in time is from 14h00 and check out time by 11h00.
  • Guests are required to make a 50% deposit of total accommodation upon booking to secure the reservation.
  • All other charges incurred during a Guest’s stay may either be settled immediately or by debiting them to each room’s account, in which event such account shall be settled in full upon departure.
  • Should a person fail to pay, the Hotel may treat the booking as having been cancelled without further notice.
  • Cancellations must be made in writing. Please see cancellation policy.
  • Changes to any bookings must be made in writing. No amendments are guaranteed until written confirmation is provided De Hoek Country Hotel.
  • Rate variations may apply, depending on the nature of the change.
  • Hotel rooms accommodate a maximum of 2 adults per room.
  • De Hoek Country Hotel reserves the right to amend the rates to reflect any adjustments to the rate and to VAT levied or any levies imposed by the government or levied by any other body.
  • No refund for any unused portion of package.
  • This promotion is valid to South African residents only. A South African ID will be required on check-in.
  • Drinks and gratuities not included in package unless specified.
  • This promotion is not valid for group bookings and cannot be booked in conjunction with any other promotions or special offers.
  • We welcome children over the age of 12. Management of the Hotel may require proof of age from time to time.
  • For the latest Visa legislation please refer to the following website www.home-affairs.gov.za
  • All indoor venues and hotel rooms are non-smoking.
  • By accessing the De Hoek Country Hotel website (“website”) and using any of the services and information offered via the website, you shall be deemed to have agreed to all the terms and conditions
  • De Hoek Country Hotel may at any time modify these terms and conditions and your continued use of the website will be subject to the terms and conditions in force at the time of your use. Accordingly you agree to review these terms and conditions periodically, and your continued access or use of the website shall be deemed to be your acceptance of the amended terms and conditions of the website
  • E&OE